Shipping Policy

Orders for official merchandise placed through Personal Space are shipped via registered domestic courier services or India Post. Orders are dispatched within 5 business days of order confirmation, unless a different timeline is communicated at the time of purchase.

Once handed over to the courier or postal service, delivery timelines are subject to their own norms and are outside our direct control. Personal Space is not liable for delays caused by the courier or postal authority once an order has been dispatched.

Merchandise is delivered to the address you provide at checkout. Please double-check your address, phone number, and pincode before confirming an order, incorrect or incomplete details may delay or prevent delivery, and Personal Space is not responsible for non-delivery caused by inaccurate information provided by the buyer.

A confirmation of your order is sent to the email address associated with your account.

Personal Space ships within India, and internationally on request.

The price shown at checkout covers the item and domestic shipping. It does not include international shipping, customs duties, or import taxes, which vary considerably by destination and cannot be calculated in advance.

For an order shipping outside India, we work out the actual cost once the order is placed and write to you with the difference. Nothing is charged automatically, and you are free to cancel for a full refund if the amount does not suit you.

The order is dispatched once that difference is paid. Until then it is held for you.

Any customs duty or import tax charged by the destination country is payable by you on arrival and is outside our control.

Where a shipping charge applies to an order, it is clearly shown before you confirm your purchase. Shipping charges, once paid, are non-refundable, consistent with our general policy that all purchases on Personal Space are final. See our Refund & Cancellation Policy for full details.

If a merchandise item arrives damaged or incorrect, this is handled under our Refund & Cancellation Policy rather than repeated here. Please see that policy for how to raise this with us.

If you haven't received a dispatch confirmation within the expected timeframe, or have a question about a specific order, please write to orders@jinaljoshi.in with your order details.

For shipping-related queries or to raise a grievance:

Email: grievance@jinaljoshi.in
Response time: Within 7 business days
Regd. Office: Jinal Joshi, A-14/103, Broadway Avenue Society, Jay Gopal Lal Road, Nr Jangid Circle, Mira Road East, Mira Bhayandar, Thane, Maharashtra - 401107